How to navigate this newsletter, plus a selection of our most popular articles
It's just science.
Morgan Eckroth Rebels with CoffeeThe 2022 United States Barista Champion and TikTok star subverts expectations through humor and silliness.
"I Learned So Much From those Effin' Razor Clams."(39 sec) | A video on superpowers and latte art 💖
On art, pivots, and one big ol' ask.
Bianka Allyon and Sabreen Naimah Are Keeping it CuteKeep it cute or put it on mute—or you're gonna get slimed. 
There's no such thing as a free lunch—and there's no fooling employees with empty "perks"
Why hospitality isn't about innate personality traits—and what it has to do with empowerment.
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